Shipping policy

Shipping Policy

Last Updated: June 2026

At Sylvia Mollie, we are committed to delivering your order as quickly and efficiently as possible.

Processing Times

All orders are processed within 1 to 3 business days after payment is received.

Orders placed on weekends or holidays will begin processing on the next business day.

You will receive an email confirmation with tracking information once your order has shipped.

Shipping Times

Estimated delivery times:

• United States: 3 to 7 business days

• Canada: 7 to 14 business days

• International: 10 to 21 business days

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated at checkout based on destination, package weight, and selected shipping method.

Free shipping promotions may be offered periodically and will be displayed at checkout when applicable.

Tracking Information

Once your order ships, tracking information will be sent to the email address used during checkout.

Lost or Delayed Shipments

Sylvia Mollie is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

If your package appears lost, please contact us at support@sylviamollie.com and we will assist you in locating your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Sylvia Mollie is not responsible for orders shipped to an incorrect address provided by the customer.